In 2022, I hung out my shingle as Plum Librarian LLC after wrapping up 22 great years with the Library of Michigan, 16 of those years as a consultant in statewide services.
My goal at the Library of Michigan was to figure out what library staff need, and get it to them. I want to continue doing that.
Under my direction, the Library of Michigan created 28 online learning modules with progressively more sophisticated instructional design, UX, graphics, and production value. I incorporated evaluation by 50+ Peer Assessors from around the country, as well as the Adaptive Technology Librarian in Michigan for accessibility. I coordinated the efforts of nine subject matter experts and managed four outside vendors, with budgets that ranged up to a third of a million dollars.
I have also created the six-week learning experience Front Line Customer Service for PCI Webinars; and technology skills-building tutorials.
I can help you and your library with online learning.
I consult with public libraries who want to improve the accessibility of their digital footprint.
My expertise is based on over 10 years’ experience teaching eAccessibility to library staff online, in person, and internationally.
I led the first state library agency required to sign a consent decree with the U.S. Department of Justice Civil Rights Division after a web accessibility complaint. I have implemented, enforced, and revisited methods to maintain digital accessibility in a library environment.
I engage regularly with audiences in person and online. Recent and upcoming appearances include Computers in Libraries, PCI Webinars, Florida Library Webinars, Public Library Association, CORE, and Niche Academy. Current topics include:
- Scalable eAccessibility Training for Library Staff
- Instructional Design for Libraries
- Managing Up
Smile. The Librarian will see you now!
What’s it like to work with me at Plum Librarian LLC?
Sonya’s expertise in Niche Academy and the interaction with the Articulate platform to create the Front Line Customer Service program for our clients which has received rave reviews for interactivity, navigation and the overall learning experience. Further, working with Sonya has been a positive and pleasurable experience as she is timely in her…Keep reading
As a Project Coordinator, Sonya was instrumental in the start-up of the state-wide continuing education program California Libraries Learn (CALL). Using her expertise and knowledge of Niche Academy, she helped us curate and create the relevant self-paced content for our audience, and established protocols and systems for ongoing maintenance and organization. In addition…Keep reading
Sonya Schryer Norris was a valued state library partner for over ten years. She managed the Ploud program in Michigan and trained library staff to operate their Ploud websites. In all, she trained over 300 staff at over 150 libraries – half of the small and rural libraries in Michigan’s lower peninsula and…Keep reading
Sonya is an expert project manager. She served as the co-leader of the Library of Michigan’s (LM) Instructional Design team and as a project manager on the Michigan eLibrary (MeL) team. Sonya has proactively taken on the management and development of LM’s subscription to Niche Academy and her efforts have really made our…Keep reading