
My support for Michigan libraries includes::
Lauren Douglass, previous IT Manager at the East Lansing Public Library
When our small public library was hit with an accessibility complaint from the U.S. Department of Education, Office of Civil Rights, we were scrambling to learn how to respond to the complaint and how to ensure that our website was compliant and accessible to our community. …
Keep readingUpcoming Presentations
Public Library Association 2022
Scalable Web Accessibility Training for Library Staff in Every Position for a live virtual audience at 10:15 AM–11:15 AM Pacific on Wednesday, March 23, 2022.
My Experience Teaching eAccessibility
- Over 10 years, I trained 300+ staff in person from over 150 libraries on eAccessibility.
- In 2015, I added online training.
- Since 2020, my Equity, Diversity, Inclusion & Accessibility modules have been experienced by 1,000+ online learners, including international learners.

How I Gained My Skills
I began writing accessible HTML in 1999 for a nine library network of Braille and Talking Book Libraries under the supervision of staff who used screen readers to access the Internet.
I served as the website administrator for the Library of Michigan for over 20 years. In 2014, they were the first state library agency required to sign a consent decree with the U.S. Department of Justice Civil Rights Division after a web accessibility complaint. I have since implemented, enforced, and revisited methods to maintain digital accessibility in a library environment.