My CV

Sonya Schryer Norris

HIGHLIGHTS OF QUALIFICATIONS

Sonya has proudly served the Library of Michigan in a variety of capacities for over 20 years. She is an accomplished project manager, website administrator, and technology trainer. She makes regular presentations on a range of topics both regionally and nationally. Sonya has multiple publications to her credit, both professional and personal. She has a passion for librarianship and works consistently to improve her skills and provide services to Michigan libraries that evolve to meet staff needs.

EXPERIENCE

Library of Michigan
Library Consultant
12/2011 2/2020

  • Project manager on the Michigan eLibrary (mel.org) Team
  • Manager of the Ploud website program
  • Statewide consultant for User Experience and Accessibility
  • Contract manager for LM’s outsourced web development needs
  • Co-director of LM’s instructional design team

Grew Plinkit/Ploud program to include over 130 libraries (nearly half of the small and rural libraries in Michigan) and trained 300+ library staff over 10 years.

Library of Michigan
Website Administrator
5/2006 12/2011

  • MeL Website Administrator
  • LM Website Administrator; head of Web team
  • Co-organized Beginning Workshop, New Directors Workshop, and Advanced Directors Workshop; provided support for Rural Libraries Conference

Library of Michigan
Patron Services Coordinator, Braille and Talking Book Library
5/1999 5/2006

  • Served as primary reader adviser to one third of patron base, approximately 1,300 readers
  • Administered state-wide volunteer narration program
  • Resolved patron record discrepancies among 10 libraries statewide across three automated library systems through analysis of computer-generated reports and follow-up communications with library staff
  • Supervised one part-time student employee

Sonya converted the volunteer narration program from analog to digital; wrote program manual and created database to track program progress to deliver a product that eventually became a part of the national download system.

She directed Governor Jennifer Granholm three times in recording the Michigan Reads! One-State, One-Children’s Book.

EDUCATION

Wayne State University, Detroit, Michigan
MLIS 05/2006

Michigan State University, East Lansing, Michigan
B.A. English 05/1994

  • Graduated with Honors
  • Semester abroad at the University of London conducting original research in England and Wales
  • Minor in Women’s Studies

HONORS/AWARDS

Professional Service Award • Wayne State University

PUBLICATIONS/PRESENTATIONS

Selected presentations

  • Upcoming presentation at American Library Association Annual Conference (2020)
  • Multiple presentations at Computers in Libraries • Arlington, VA (2015-present)
  • Multiple presentations at the Michigan Library Association’s annual conference (2006-present)
  • Multiple presentations at LM’s Beginning Workshop, New and Advanced Directors workshops, and Rural Libraries Conference (2006-present)
  • Multiple presentations at other state and regional conferences including at U of M, MSU, and the TLN Technology Forum (2006-present)
  • Multiple presentations at MERIT’s annual conference (2008-2013)

Selected presentation topics

  • Website development and best practices
  • Accessibility
  • User Experience
  • MeL
  • E-Rate

Selected Library Publications

  • LM Dispatch newsletter (editor) • 2005-present
  • Encore Duet: How the Michigan eLibrary tweaked configuration options to improve the User Experience • Computers in Libraries October, 2018
  • Real simple? Exploring online user satisfaction in Michigan • Library Journal 2007
  • Multiple encyclopedia articles for Gale/Cengage

PROFESSIONAL ASSOCIATIONS

  • American Library Association
  • Michigan Library Association
  • Michigan Academic Library Association

CURRENT VOLUNTEER ACTIVITIES

  • English as a Second Language Learning Buddy • Refugee Development Center (2017-present)
  • Lansing Host Lions Club • Volunteer (2009-present)
  • Volunteer Narrator • Braille and Talking Book Library (2006-present)