I provide scalable support to libraries working in Niche Academy. Customers include the Library of Virginia, the Library of Michigan, and California Libraries Learn.
Sonya Norris has been a cherished ally for years now. Her instructional design work has been exceptional and the impact for learners across two states has been measurable and dramatic. She has been a thoughtful and consistent contributor to the evolution of Niche Academy as well. She has pushed the boundaries of the platform and we’re better for it. She has been a welcome collaborator and a reliable touchstone for the quality of our own work. I can recommend Sonya’s work and Sonya herself without reservation or qualification.
I tailor content marketing best practices to a library environment. I grew the Library of Michigan’s Niche Academy to over 1,000 staff learners in under 5 months. I’ll show you how to leverage your existing networks and Niche Academy’s built-in usage data to best serve your audience.
- eResources and Niche Academy: Marketing Digital Library Services, for State Library CE Coordinators
- Marketing Niche Academy: Promotion in a Pandemic, for Niche Academy state library customers as well as separately for three Michigan library co-operatives
- Niche Academy Webinar – Marketing eResources
- Niche Academy Webinar – Using the MeL Maven Badge
I have managed Niche Academies for multiple states. I also co-hosted a Niche Academy Users Group for State Libraries with Darci Hanning of the Oregon State Library. I advocate with Niche Academy for the needs of customers and library learners.
I hold half-day workshops in instructional design, articulate Rise, and Niche Academy for library staff and content producers.
Under my direction, the Library of Michigan created 28 online learning modules with progressively more sophisticated instructional design, UX, graphics, and production value. Separately, I created the six-week learning experience Front Line Customer Service for PCI Webinars and I continue to develop an EDIA series available in Niche Academy.
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